Post-Auction
Once the auction is over you will be contacted to confirm the lots that you have successfully won.
Please allow ample time for the final bids to be processed, reconciled, and confirmed before you inquire about your won lots.
Contacting the auctioneer after the sale:
Congratulations on your purchase! Once you have received your confirmation regarding your won lots, you may discuss
pertinent details concerning your payment and pick-up/shipping arrangements.
Note that a buyer's premium will be added to all the lots final price.
For example, if the auctioneer charges a buyer's premium of 12% on a bid price of $1,000,
you will have to pay an additional $120 for a total of $1,120 (not including taxes/shipping/etc).
The lots you have won are subject to auctioneer verification/approval.
In rare instances, complications with bidding or misunderstandings may arise that could indicate another bidder is the successful winner of an lot.
In such cases the auctioneer's decision, following a sincere evaluation, is final.
Payment
As a buyer in an auction, you will pay the auctioneer directly.
Payment can be made using one of the specified payment methods as displayed in each auction's payment details.
The total amount payable on your invoice may include the following where applicable:
- The amount of your winning bid,
- The applicable buyer's premium,
- Applicable taxes,
- Fees and shipping costs as agreed upon.
Feedback
If you have any comments or questions, or if you need assistance regarding the live auctions please contact us via e-mail
on our contact page or give us a call at our toll-free number 1 888 296 0528.